Refund policy
90-Day Exchange Policy
You have 90-days to change your mind, in this time you may request an exchange, no questions asked. There a few conditions, see below.
Eligibility for Exchange
The item must be in the same condition as when you received it: unworn, unused, and with the Rogue Nation adhesive label still attached and undamaged.
How to Initiate an Exchange:
- Order a return label - click here
- We will do the rest and be quick about it
Any questions, talk to a person 0418 18 4577 or hi@roguenation.au.
Lifetime Warranty on Tungsten Rings
We offer a LIFETIME warranty on Rogue Nation tungsten rings. If your ring scratches, fades, or breaks, we’ll replace it free of charge. Simply email us at hi@roguenation.au to begin the process or order a return label here.
Refunds
If you’d like to request a refund, you are required to do so within 90 days of ordering your ring:
- Order a return label.
- Send back your product with the reason why you need a refud.
- We’ll notify you once we’ve received and inspected your returned item(s).
- A request must be received within 90 days of purchase.
Refund Approval:
To qualify for a refund, the item must be in the same condition as received: unworn, unused, and with the Rogue Nation adhesive label intact and undamaged.
If approved, your refund will be promptly processed and automatically applied to your original payment method.